Shipping & Returns
Shipping Information
- Delivery Area: We currently ship to all addresses within the United Kingdom.
- Shipping Cost: Always free – no minimum order required.
- Dispatch Time: Orders are typically processed within 1–2 business days.
- Delivery Time: Most orders arrive within 3–5 business days.
- Tracking: You'll receive tracking information as soon as your order is dispatched.
Return Policy
We want you to be completely satisfied with your purchase. If for any reason you're not, you can return the item within 30 days of receiving it.
Return Conditions
- Items must be unused and in their original packaging
- A copy of the order confirmation or invoice must be included
- Return shipping costs are the responsibility of the customer unless the item was defective or incorrect
How to Return
- Email our support team at [email protected] with your order number and reason for return
- Wait for return authorization and instructions
- Package the item securely and send it to the provided return address
Refunds
- Refunds are issued to your original payment method
- Please allow up to 7 business days after we receive the return
If you received a damaged or incorrect item, please contact us immediately – we will arrange a replacement or refund at no cost to you.
For any return-related questions, feel free to reach out to our customer care team. We're here to help.